All orders are processed and packed within 24-48 hours of placement, excluding weekends and public holidays.
All orders placed after 2pm on a Friday or weekend will be sent Monday afternoon.
Please email email@example.com with your order name and number.
Ensure you post back your return with traceable service as Oh Honey co is not responsible for any items lost in the mail.
Oh Honey Co offers a 14 day returns policy after the item has been delivered.
To be eligible for a refund items must be:
- Clean, unworn and unwashed
- In the same condition as sold (tags and sanitary stickers attached and intact)
- Packaged with proof of purchase (order number and name)
Return shipping is to be covered and paid for by the customer. Shipping and handling changes are non-refundable.
Sale items purchased on major sale days such as Boxing Day & any sort of Frenzy cannot be refunded but they can be exchanged for a different size or store credit.
If for any reason you need to return your item after the 14 day exchange policy please email us at firstname.lastname@example.org
Credit Notes are Valid for 12 month from the date issued.
Our Returns team will inspect the return upon arrival and reserve the right to refuse the return if it does not meet the conditions. The item will then be returned to the sender.